Terms and Conditions

These General Terms and Conditions (hereinafter „GTC“) govern the contractual relationship between Evida Life AG, Dorfstrasse 24, 8834 Schindellegi, Switzerland (hereinafter „Evidalife“) and the user (hereinafter „User“) regarding the use of the service via the website and application at evidalife.com.

Any deviating, conflicting, or supplementary general terms and conditions of the User shall only become part of the contract if and to the extent that Evidalife has expressly consented to their validity in writing.

The contract is concluded when the User creates a user account, provides the information required for registration, accepts these GTC, and Evidalife accepts the registration by sending a confirmation email.

The contract text is stored by Evidalife. The GTC can be accessed on this page at any time.

Evidalife provides a digital service consisting of an AI-based coach, a biomarker tracker, and daily lifestyle lessons based on peer-reviewed nutrition and lifestyle research. The specific scope of features depends on the plan chosen by the User (see /pricing).

No medical advice. Evidalife is not a medical device and does not replace medical diagnosis, treatment, or prescription. The content is intended for information and behavioral support. If you have acute or persistent complaints, please consult a doctor.

The free plan („Free“) can be used free of charge indefinitely. Paid plans are billed monthly or annually in advance; the prices applicable at any given time are shown on the pricing page.

Paid subscriptions automatically renew for the respective chosen billing period unless they have previously been cancelled in accordance with §5.

The Free plan can be terminated at any time by deleting the user account. Paid subscriptions run for the term chosen upon conclusion of the contract (monthly or annually).

Termination can be carried out at any time electronically via the cancellation page provided pursuant to §312k BGB: Cancel contracts here. No reason is required. The termination takes effect at the end of the current billing period.

Consumers have a 14-day right of withdrawal pursuant to §§355, 356 BGB. The withdrawal period is fourteen days from the day the contract is concluded.

Withdrawal instructions

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Evida Life AG, Dorfstrasse 24, 8834 Schindellegi, Switzerland, legal@evidalife.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, though it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received notice of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

Evidalife shall be liable without limitation for intent and gross negligence and in accordance with the provisions of the Product Liability Act (Produkthaftungsgesetz). In the event of injury to life, body, or health, Evidalife shall be liable in accordance with the statutory provisions.

In the event of a slightly negligent breach of material contractual obligations (so-called cardinal obligations), liability shall be limited to the damage foreseeable and typical for this type of contract at the time of conclusion of the contract. Otherwise, liability for slight negligence is excluded.

Evidalife is entitled to change these GTC by email with 30 days’ prior notice, provided that the change is reasonable for the User taking their interests into account. If the User does not object to the change within 30 days of receiving the notification, the change shall be deemed approved. This consequence will be specifically pointed out in the notification.

In the event of an objection, the User has the right to terminate the contract extraordinarily as of the time the change takes effect.

The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the country in which the consumer has their habitual residence remain unaffected.

The place of jurisdiction is, to the extent legally permissible, Feusisberg (Switzerland).

Should individual provisions of this contract be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by the applicable statutory rule.

These terms are provided in eight languages. The version in the language in which you concluded the contract is binding for you. All versions are prepared from the English master text.